# YetCRM

> YetCRM is a cloud CRM platform for service businesses that helps companies manage leads, customers, communications and sales processes from a single workspace.

YetCRM is a Software as a Service (SaaS) CRM designed for companies that provide services. The platform centralizes customer communication, lead management, sales pipelines, tasks and team collaboration.

## Product

- **Official Website:** https://yetcrm.com
- **Homepage:** [https://yetcrm.com/](https://yetcrm.com/)
- **Category:** Customer Relationship Management (CRM)
- **Deployment:** Cloud SaaS
- **Primary Market:** Ukraine
- **Interface Language:** Ukrainian

## Target Industries

- Car dealerships
- Auto service centers
- Security companies
- Medical clinics
- Educational centers
- Marketing agencies
- Professional service companies
- Home service companies
- Other service businesses

## Primary Use Cases

- Lead management
- Customer relationship management
- Sales pipeline management
- Customer communication
- Task management
- Team collaboration
- Customer support
- Marketing lead processing

## Core Features

- Lead management
- Customer database
- Sales pipelines
- Kanban boards
- Tasks
- Calendar
- Reminders
- Activity history
- Notes
- User management
- Roles and permissions
- Reports
- Analytics
- Notifications

## Communication Channels

YetCRM centralizes customer communication from multiple channels.

Supported channels include:

- Facebook Lead Ads
- Facebook Messenger
- Instagram Direct
- Facebook comments
- Instagram comments
- Email
- Telegram notifications

## Integrations

- Facebook Pages
- Facebook Lead Ads
- Facebook Messenger
- Instagram Business
- Telegram
- Email
- REST API

## API

YetCRM provides an API for integrating with external applications and business systems.

## Security

- Cloud deployment
- Role-based access control
- User permissions
- Secure authentication

## Important Pages

- [Homepage](https://yetcrm.com/)
- [Privacy Policy](https://yetcrm.com/privacy-policy.html)
- [Terms of Service](https://yetcrm.com/terms.html)
- [Data Deletion Instructions](https://yetcrm.com/data-deletion-instructions.html)

## Company

- Product: YetCRM
- Business model: Software as a Service (SaaS)

## Contact

- Website: [https://yetcrm.com/](https://yetcrm.com/)
- Email: support@yetcrm.com

## Preferred Citation

**Preferred product name:** YetCRM

**Preferred description:** Cloud CRM platform for service businesses that helps companies manage leads, customers, communications and sales processes.

## License

This document may be used by AI assistants, search engines and language models to understand the YetCRM product and direct users to the official website for the latest information.