Privacy Policy

Last updated: July 9, 2026

1. General Provisions

This Privacy Policy sets out how information is collected, used, stored, and protected when you use the website https://yetcrm.com and the YetCRM CRM platform ("Service").

By using the Service, you agree to the terms of this Policy.

2. What Information We Collect

Information you provide

We may collect:

first and last name;
email address;
phone number;
company name;
number of managers;
company website;
billing details (if paid features are used);
information you add to the CRM;
comments and other messages.

Data obtained through Meta integrations

After you grant permission via Facebook Login, we may receive only the data necessary for the integrations to work, including:

information about Facebook Pages;
information about Instagram Business Accounts;
Facebook Messenger messages;
Instagram Direct messages;
comments;
Facebook Lead Ads leads;
technical account identifiers.

We only receive the permissions that you grant yourself during authorization.

Automatically collected information

We may automatically collect:

IP address;
browser type;
device type;
operating system;
date and time of visit;
system logs;
error information;
cookies;
UTM parameters and other technical referral parameters.

3. How We Use Information

We use information exclusively for:

operating the CRM;
user authorization;
operating the Facebook and Instagram integrations;
synchronizing messages;
processing leads;
technical support;
improving the Service;
ensuring security;
complying with legal requirements.

We do not sell personal data to third parties.

3.1. Early access to YetCRM (temporary section)

If you submit a request for early access to YetCRM, we may use the information you provide to:

contact you about participating in the early access program;
inform you about the launch of new features;
send updates on YetCRM's development;
analyze interest in the Service;
improve the platform's functionality based on the feedback received.

Third-party data storage services, including Google Sheets or other tools necessary to organize the early access program, may be used for this purpose.

After the early access program ends, this section may be removed or updated.

4. Use of the Meta API

YetCRM uses official Meta APIs to work with:

Facebook Pages;
Instagram Business;
Messenger;
Facebook Lead Ads.

All data is obtained only after user authorization and in accordance with the permissions granted by the user.

We use this data solely to provide CRM functionality.

5. Disclosure of Information to Third Parties

We may disclose information only in the following cases:

if necessary for the operation of the Service;
if required by law;
to prevent fraud;
to protect our legal rights;
with your separate consent.

We do not sell users' personal data.

6. Data Retention

Information is retained only for as long as necessary to:

provide the services;
fulfill contractual obligations;
comply with legal requirements;
perform backups;
ensure information security.

After you stop using the Service, data may be deleted or anonymized in accordance with internal procedures.

7. Data Protection

We apply technical and organizational measures to protect information, including:

use of HTTPS;
access control;
user authentication;
backups;
event logging;
protection of server infrastructure.

Despite this, no method of transmitting data over the Internet guarantees absolute security.

8. Your Rights

You have the right to:

obtain information about your personal data;
correct inaccurate data;
update your information;
revoke Meta permissions;
request deletion of your personal data;
opt out of receiving informational messages;
stop using the Service.

9. Data Deletion

You can:

disable the Meta integration in YetCRM settings;
revoke permissions in your Facebook or Instagram settings;
submit a request to delete your personal data to info@yetcrm.com.

For a more detailed guide on deleting data, see the Data Deletion Instructions page.

We will review your request within a reasonable time in accordance with legal requirements.

10. Cookies

The website may use cookies for:

authorization;
maintaining sessions;
ensuring security;
analytics;
improving the Service.

You can manage cookie usage through your browser settings.

11. Links to Third-Party Services

The Service may use third-party services necessary for its operation, including services from Meta, Google, and other technology infrastructure providers.

Each of these services has its own privacy policy.

12. Changes to This Policy

We may update this Policy from time to time.

A new version takes effect once it is published on the YetCRM website.

13. Contact Information

If you have any questions about this Privacy Policy or the processing of personal data, please contact us at:

Email: info@yetcrm.com

By using YetCRM, you confirm that you have read this Privacy Policy and agree to the way information is processed as described in it.